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Contact Thelmoros
There is no call centre behind this page. Thelmoros is a small publishing project in Kelburn, and the messages sent from here land with the same people who write the guides. Tell us what you are reading, what you are stuck on, or what we have got wrong, and we will answer properly rather than quickly.
Where to find us
Kelburn, Wellington 6012
New Zealand
Kelburn Parade is a working office rather than a shop, and there is nothing on the shelves worth a special trip, so please arrange a time before calling in. Post reaches us there on any working day. The office closes over the Christmas and New Year period, and we say so on the home page before we go.
What we can help with
- A question about a guide If a passage in one of our guides is unclear, or you cannot work out which ancient text a story comes from, ask. We will point you at the source.
- A correction We publish our mistakes and the fixes. If we have misnamed a poem, muddled a genealogy or attributed something to Homer that belongs to a later writer, tell us.
- A printed classroom set We prepare printed sets of any collection for schools and libraries in New Zealand, quoted individually once we know the size and the timing.
- A reading session One of us can run an hour-long session on Greek mythology with a class or a library group, in person around Wellington or online elsewhere.
One thing we cannot do: we do not mark or write assignments. We will happily explain what Hesiod says about the Olympian gods and where to read it, but the essay has to be yours.
Send us a message
Everything on this site is free, so there is nothing to buy here and nothing to sign up for. The form below simply gathers enough detail for us to give a useful answer first time. If you would rather not use a form at all, plain email works just as well and reaches the same inbox.
A sentence or two of context helps more than anything. Which guide were you reading, which class are you teaching, which translation is sitting open in front of you? A message that says which text you are working from usually gets a specific answer; a message that says “a question about the Olympian gods” gets a reply asking which one.
Response times
We read everything and aim to reply within two working days, Monday to Friday. Anything that arrives over a weekend or a New Zealand public holiday is answered on the next working day. Longer questions — the ones that need us to go back to a text and check — sometimes take a few days more, and we will say so rather than leave you waiting in silence.
Requests for printed sets or reading sessions usually need one round of questions before we can quote: how many copies, which collection, what year level, and when you need them. If your term dates are tight, say so in the message and we will work backwards from your deadline.
The phone is answered during office hours by whoever is at a desk, which is the quickest route if your question is genuinely urgent. Outside those hours, email is better than voicemail: it gives us the wording in front of us and it keeps the whole exchange in one place, which matters when the answer runs to several paragraphs about who said what in which poem.
How to send a correction we can act on
Corrections are the most useful mail we get, and the ones we can fix fastest share three things. Name the guide, so we know which page to open. Quote the sentence you think is wrong, so we are looking at the same words you are. Then cite the source you believe is right — a poem and a book number, an entry in a reference work, or a translation you are reading from.
With those three details a correction usually takes an afternoon. Without them it can take a week of back-and-forth to work out which line anyone means. When we change something, we note the change at the foot of the guide, because a quiet edit is not a correction.